Curacao is located in the Caribbean Sea and, as a former constituent country of the Kingdom of the Netherlands, has an old and interesting history. Today, the exotic collective of islands proves an attractive home for businesses – thanks to generous tax breaks, and, of course, the stunning views and scenery. While Curacao itself may be relaxed and laid back, its gambling regulations are far from it. With many gaming operators basing themselves in Curacao, the Curacao e-Gaming Licensing Authority was set up to regulate the gambling industry, and hand out licenses – just like the UK Gambling Commission and other regulators do.
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About The Curacao E-Gaming Licensing Authority
The Curacao e-Gaming Licensing Authority is one of the world's oldest regulators, with 1996 marking the formation of the e-gaming regulator by the Curacao Gaming Control Board. While their power at first was limited, Curacao e-Gaming Licensing Authority have now been given authority by the Curacao Department of Justice to handle all gaming licenses within the jurisdiction. Interestingly, unlike most other gaming regulators, the Curacao e-Gaming Licensing Authority only offer one type of license. This license is a ‘one size fits all' solution and covers everything from skill-based games like Poker to Sports Betting to online Casino Games.
The Curacao e-Gaming Licensing Authority are notoriously rigorous before handing out casino licenses, and any casino that does benefit from a license has undergone a thorough and continued ‘audit', to ensure they are operating within the laws of Curacao, as well as treating players fairly at the same time. One of the main reasons operators strive to earn approval from the Curacao e-Gaming Licensing Authority, is due to the fact it instantly tells players the operator is legitimate, trustworthy and operating above-board.
Casinos Regulated By The Curacao E-Gaming Licensing Authority
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There are currently over 470 casinos listed as regulated by the Curacao e-Gaming Licensing Authority, and some of the bigger names in the list include Casinoland, Viks Casino, Rizk Casino, Miami Dice, All Irish Casino, No Bonus Casino, 21 Prive and Hello! Casino.
Rules, Regulations, And Provisos Of A Curacao E-Gaming Licensing Authority License
The Curacao e-Gaming Licensing Authority's protocol for awarding casino licenses are fairly standard, and differ little from most other regulators around the world today. This includes aspects like Responsible Gambling, and anti-money-laundering work. The Curacao e-Gaming Licensing Authority also require casinos to follow a few specific rules, some of which can be found below:
- – A Curacao-licensed casino must keep a full audit trail (paper trail) of each and every player who makes a deposit. This includes their name, address, contact details and wagering data.
- – Curacao-licensed casinos are not allowed to accept players from the Netherlands Antilles.
- – Curacao-licensed casinos must give independent, third-party auditors full access to all gaming systems, including back-end system logs to ensure game-fairness.
- – The Curacao e-Gaming Licensing Authority also state all Curacao-licensed operators must avoid all forms of unethical marketing and advertising.
Complaints Procedure
Due to the Curacao e-Gaming Licensing Authority being licensed under the direction of the Netherlands, players gaming at Curacao e-Gaming Licensing Authority licensed casinos can enjoy the peace of mind they are gaming in a fair environment, essentially playing under the strict and fair regulations set forth by the European Union.
Nonetheless, if complaints do crop up, players are advised to exhaust every avenue with the casino first, before deciding to involve the Curacao e-Gaming Licensing Authority. If, after trying to come to an agreement with the casino, the player still feels as though they've been treated unfairly, they can submit a complaint to the Curacao e-Gaming Licensing Authority who will then look at whether or not there is sufficient ground for a thorough investigation.
Checking If A License Is Valid
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Any casino licensed by the Curacao e-Gaming Licensing Authority will display a ‘badge' on their website's footer which lets players know they are licensed. They must also link somewhere on their website to their license page on the official Curacao e-Gaming Licensing Authority website.
Contact Details
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Contacting the Curacao e-Gaming Licensing Authority is fairly simple, and unlike many other gaming regulators, they provide separate contact hubs dependant on your inquiry, ensuring your questions or queries get seen to in a timely manner. Their contact details can be found below:
Contact Details
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Contacting the Curacao e-Gaming Licensing Authority is fairly simple, and unlike many other gaming regulators, they provide separate contact hubs dependant on your inquiry, ensuring your questions or queries get seen to in a timely manner. Their contact details can be found below:
- Address: CIGA, E-Commerce Park, E-Zone Vredenburg, Curacao Netherlands Antilles
- Phone: +5999 465 1134
- Fax: +5999 465 1136
- E-mail: compliance@curacao-egaming.com
- E-mail for Complaints: complaints@curacao-egaming.com
- Website: www.curacao-egaming.com
